Support
FAQs
Refunds
FAQs

Licensing

Yes. Rather than provide demo or test fonts that might have limited functionality, we prefer to see rising creatives legitimately build the font library. As such, we offer 60% discounts on all Positype fonts purchased through this platform. Codes are specifically generated for each person and tied to their email addresses.

Yes, there are varying options for a Broadcast or Streaming License. These licenses specifically pertain to usage in:

  • On-air or on-demand TV shows/series/events

  • Feature film or movies

  • Broadcast networks

  • Spec campaigns for advertising/marketing usage and/or promotional videos/films/productions

To provide the greatest degree of flexibility with this license, pricing is tiered based on level of usage (e.g. branding, titling, infomatics, etc.)

Broadcast licenses are provided as an addendum to your required Desktop License and can be purchased together with an approved estimate. Feel free to contact us via support@positype.com for further information to determine the best license for your needs.

Yes. You can easily add to your license by visiting the specific typeface, selecting what is needed and the volume, and purchasing. This will add the font files to your account and expand the license.

Webfonts

Email us through the contact form on this site. It’s simple to calculate and deliver what you need.

Yes. You can easily add to your license by visiting the specific typeface, selecting what is needed and the volume, and purchasing. This will add the font files to your account and expand the license.

No. Our Webfont license includes the use of WOFF and WOFF2 font file formats only. (please inquire for EOT formats) Additionally, other font replacement techniques that include Cufon, typeface.js or any other exchange format are not allowed by any license offered by Positype.

No. Doing so would void your Desktop license. Contact us directly to amend your current license to include Webfont usage.

Yes. Keep reading. If you only have a desktop license of a Positype font and want to use it on your website you have three options: create images, create XML-based vector images, or amend your license. Creating images (pngs, jpgs, or gifs) of the text you want on the site can be produced easily using several image-editing applications. Using Adobe® Illustrator® to produced XML-based vector images in SVG (Scalable Vector Graphics) format is permitted as long as all text using Positype fonts is converted to paths before saving. Amending your existing license to include Webfont usage would give you access to an additional set of web-compliant file formats that work in concert with CSS @font-face implementation. Contact us directly to make this process easier.

Custom Fonts

You have the right to modify the vector outlines of a Positype font that YOU have licensed using any drawing program, such as Adobe® Illustrator®. Opening or decompiling the fonts in any font editing program, modifying, amending, renaming and/or generating a font file with your changes is expressly prohibited. Period. You many not create new font files from modifying or amending Positype vector data. If you would like to make modifications to a Positype font, you must first consult with Positype to determine the best course of action. In many instances, this can be handled directly by Positype and not void your license.

Feel free to contact us via support@positype.com our Contact Form for further guidance and pricing.

Ordering

Mistakes can happen, but you have to work fast to correct the wrong font weight/style/format. Contact us within 3 days of your purchase for assistance.

If you initiated and completed a successful purchase on the Positype website, you will have immediate access to the font files through a direct link provided afterwards.

You will also have access to your order and font download links via your Positype account at any time. To access your account, click on the avatar from the menu, located in the upper right on the Positype site.

Font files are clearly labeled as to intended use.

Usage

Yes. Please review Article 2d. Commercial Printers/Service Bureaus of the Desktop End User License Agreement for further clarification.

Yes. A Desktop License will allow you to install the font(s) on both your desktop workstation and your laptop.

Nope.

Maybe. Personal logo? Yes. Small company or startup? Yes. As part of a branding package for established company? Yes and No. Contact us to make sure your license is clear or if it needs to be expanded based on how that company will ultimately end up using it. If you're a designer, make sure you’ve licensed the typefaces for your customer and not just you (that means paying for their license or guiding them to do it themselves). If you plan on using it for any other type of entity, it is best to check with us first to get the “all-clear” or modify your existing license.

From Desktop EULA: 2. License: Permitted Use and Restrictions…
i. Logos.You may use the Font Software in development of a logo, corporate identity, or branding system as well as employ a reasonable number of modifications on a limited number of glyphs. These modifications, however, cannot be employed into a separate work font software.

j. Use In Branding Systems and Corporate Identities.You may use the Font Software as part or whole of a corporate identity or branding system as long as a separate license is obtained on the End User’s behalf in line with their expected usage, including: workstation installations, web fonts, appfonts, etc.

No. Considering the terms of the any of the available Positype licenses, your client is required to have their own license for the typefaces being used or to be used and adhering to the necessary number of computers. You can license this on their behalf, by providing the necessary information during purchase. 

Please note: you will also be required to have a license. Think of it as a toothbrush. Everyone really should have their own toothbrush or it's kinda gross. Don't share toothbrushes ;-)

No. Considering the terms of the any of the available Positype licenses, your vendor or agency is required to have their own license for the typefaces being used or to be used and adhering to the necessary number of computers. You can license this on their behalf, by providing the necessary information during purchase. Before you do that, you might want to contact us to see if a custom license could save you money.

In general, each entity needs their own separate license to use the fonts legally.

Please note: you will also be required to have a license. Think of it as a lollipop. Sharing a lollipop is kinda gross. Don't share lollipops ;-)

Education Discounts

Yes. Savings can be significant. Contact us directly for more information.

Miscellaneous

Yes. Unsettling. As a young child, I read It. Nope. Nope. Nope.

Refunds

All sales of font software licenses are final.

Sorry, but we can’t refund money on font license purchases. There is no way for us to verify that you no longer hold copies of the font software and, as such, cannot provide a refund.

We do warranty our digital fonts against defects that render them unusable within the intended system environment and can be replaced by the same software if accompanied with purchase receipt and we are notified within 10 days of purchase.

If you have any questions regarding the compatibility of Positype font software or specific questions regarding the use of any Positype font, please submit your inquiry through the webmail form on our Contact Form.

Privacy

By using this website, you agree to our privacy policy terms as outlined below. If you do not agree to these terms, do not access or use this site. Positype reserves the right to change these terms at any time. Your use of this site will be subject to the most current terms outlined here.

Your Personal Information. We do not collect personal information on this site unless you choose to give it to us. The one place on the site where you can choose to give us personal information is by purchasing a typeface license, wherein we will ask you that you provide sufficient information to process this transaction, including: your name, address, phone number, email address, and (if a purchase is made) your credit card details. We do not collect identifiable information about you if you only browse our website.

How Your Personal Information Is Utilized. We collect and retain only the information you choose to give to us and only in order to support your participation in the activities you select on this website. If you order a product that is to be electronically downloaded, the information is used to verify your credit card details, assign a valid license to use acquire fonts, deliver those items electronically, and to maintain your order history.

Securing Your Personal Information. Access by you to your personal information is available through a password and unique customer ID (your email address) that you provide. We protect your credit card information at the time of purchase using SSL and other data encryption methods required for PCI compliance which have been developed to prevent unauthorized parties from intercepting such transmissions. Credit card data is held only during the transaction process and is not stored permanently on our secure server.

Maintaining Your Personal Information. We are happy to provide you with access to any personal information that we hold about you. If it is wrong, please ask us to correct it. To ask for access and correction, see our contact details. You can ask to be removed from our mailing list at any time. Information provided will be stored by Positype only.

Terms of Use

Positype Online & Offline Terms of Use

Swash and Kern LLC dba Positype (“Positype”) makes available for your use on this Website proprietary software, information, content, documents and products (collectively, the “Matter”) and various services operated by Positype (collectively, the “Services”), subject to the terms and conditions set forth in this document (the “Terms of Use”). By accessing or utilizing this Website, which includes your access to or use of any of the Services, you agree to the Terms of Use. Positype reserves the right to change the Terms of Use from time to time at its sole discretion. Your use of the Website will be subject to the most current version of this Terms of Use posted on the Website at the time of such use. In addition, when using particular Services or Matter on this Website, you shall be subject to any posted guidelines or rules applicable to such Services or Matter that may contain terms and conditions in addition to those in the Terms of Use. All such guidelines or rules are hereby incorporated by reference into the Terms of Use. If you breach any of the Terms of Use, your authorization to use this Website automatically terminates and you must immediately destroy any Matter downloaded or printed from the Website. No exceptions.

Copyright: A Limited License. The Matter and Services on this Website are protected by copyright, trademark and/or other intellectual property laws. Any unauthorized use of the Matter or Services on this Website will violate such laws. Except as expressly provided herein, Positype and its suppliers do not grant any express or implied right to you under any patents, copyrights, trademarks, or trade secret information with respect to the Matter and Services.

Except as specifically permitted herein, no portion of the information or documents on this Website may be reproduced in any form or by any means without the prior written permission of Positype.

Use and Sharing of Website Information. Except as otherwise indicated elsewhere on this Website, you may view, download and print the documents and information available on this Website, under the following conditions:

1. The electronic documents, generated specimens, and information may be used solely for personal, informational, internal, non-commercial purposes.

2. The electronic documents, generated specimens, and information may not be modified or altered in any way.

3. The electronic documents, generated specimens, and information on the Website may not be distributed or published.

4. You may not remove any copyright or other proprietary notices contained in the electronic documents, generated specimens, information or products.

5. Positype reserves the right to revoke the authorization to view, download and print the documents and information available on this Website at any time, and any such use shall be discontinued immediately upon written notice from Positype.

6. The rights granted to you constitute a limited license and not a transfer of title.

The rights specified above to view, download and print the documents and information available on this Website are not applicable to the design or layout of this Website. Elements of this Website are protected by trade dress and other copyright laws and can not be reproduced, embellished upon, or imitated in whole or in part.

Protection Of Your Account Number And Password. You are responsible for maintaining the confidentiality of your User I.D. and password, where and if applicable. You are responsible for all uses of your User I.D., whether or not actually or expressly authorized by you.

Warranties And Disclaimers. Except as expressly provided otherwise in a written agreement between you and Positype, all materials and services on this site are provided “as is” without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability or fitness for a particular purpose, or the warranty of non-infringement. For further clarification of warranties, refer to article 4: warranties and limitations, located under the licensing section of this website (http://positype.com/licensing)

Positype assumes no responsibility for errors or omissions in the information, documents, software, materials and/or services which are referenced by or linked to this website. References to other corporations, their services and products, are provided “as is” without warranty of any kind, either express or implied.

This site could include technical or other errors, inaccuracies or typographical errors. positype may make changes to the materials and services on this website, including the prices and descriptions of any products listed herein, at any time without notice. The materials or services at this website may be out of date, and positype makes no commitment to update such materials or services.

In no event shall positype or its suppliers be liable to you or any third party for any special, punitive, incidental, indirect or consequential damages of any kind, or any damages whatsoever, including, without limitation, those resulting from loss of use, data or profits, whether or not positype has been advised of the possibility of such damages, and on any theory of liability, arising out of or in connection with the use of this website or of any website referenced or linked to from this website.

The use of the services or the downloading or other acquisition of any materials through the website is done at your own discretion and risk and with your agreement that you will be solely responsible for any damage to your computer system or loss of data that results from such activities. No advice or information, whether oral or written, obtained by you from Positype or through or from the website shall create any warranty not expressly stated in the terms of use and sale.

This Website may contain links to third-party Websites that are not under the control of Positype. Positype makes no representations whatsoever about any other Website to which you may have access through this Website. When you access a non-Positype Website, you do so at your own risk and Positype is not responsible for the accuracy or reliability of any information, data, opinions, advice, or statements made on such sites or for the quality of any products or services available on such sites. Positype provides such links merely as a convenience and the inclusion of such links does not imply that Positype endorses or accepts any responsibility for the content or uses of such Websites.

Personal Information And Privacy. To learn about how Positype protects your personal information, such as your name and address, refer to the Positype Online Privacy Policy.

Governing Law And Jurisdiction. This Website (excluding any linked sites) is controlled by Positype from its offices within the state of Georgia, United States of America. By accessing this Website, you and Positype agree that all matters relating to your access to, or use of, this Website shall be governed by the statutes and laws of the State of Georgia, without regard to the conflicts of laws principles thereof. You and Positype also agree and hereby submit to the exclusive personal jurisdiction and venue of the United States District Court for Georgia of and in the County of Jackson with respect to such matters. Positype makes no representation that Matter or Services available on this Website are appropriate or available for use in other locations, and accessing them from territories where their contents are illegal is strictly prohibited. Those who choose to access this Website from other locations do so on their own initiative and are responsible for compliance with local laws.

Trademark Information. The trademarks, logos and service marks (“Marks”) displayed on this Website are the property of Positype or other third parties. You are not permitted to use the Marks without the prior written consent of Positype or such third party which may own the Marks. Positype and the Positype logo are trademarks of Positype.

Export Control Laws: Notice To U.S. Government Users. The export and re-export of Positype software products are controlled by the United States Export Administration Regulations and such software may not be exported or re-exported to Iran, Iraq, Libya, North Korea, Sudan, or Syria or any country to which the United States embargoes goods. By downloading a Positype software product you are certifying that you are not a national of Iran, Iraq, Libya, North Korea, Sudan, or Syria or any country to which the United States embargoes goods and that you are not a person on the Table of Denial Orders, the Entity List, or the List of Specially Designated Nationals.